GENERAL TERMS OF BUSINESS

Our services will be rendered only after receipt of firm work order from the Clients. The Wok Order shall clearly mention the scope of work and deliverables in addition to general information such as agreed fees, expenses at actuals and invoicing details. In exceptional circumstances and in case of emergency situations, the work order may be delayed by a maximum of 24 hours after mobilization of the surveyor.

After receipt of the firm Work Order our staff surveyors will mobilize on the scheduled day for the job. Our base is in Mumbai, India. Our Surveyors travel from Mumbai to Work location by the quickest and most convenient mode of transfer. The work will be executed keeping personal safety in mind and with thorough professionalism and while adhering to latest International Standards. Preliminary/ Full Survey Report will be issued within 72 hours after return of the Surveyor to Mumbai.

Standard Tax Invoice will be generated at the time of issuance of the Survey Report. For some jobs, we may request for advance payment and same will be mentioned in Client’s Work Order.

The payment shall be released by the Clients within 30 days after submission of survey report unless otherwise mentioned in the Work Order. All taxes and bank charges to be borne by the Clients.

While we strive for safe execution of work, the things may go wrong under exceptional circumstances. In such cases, the Company’s liability will be restricted to 10 times the agreed fees for the job or INR 1 Crore whichever is lower.

OUR STRENGTH IS THOROUGH KNOWLEDGE OF MARINE OPERATIONS AND UNDERSTANDING NEEDS OF OUR CLIENTS